04-10-2014, 09:41 PM
Today I received (again), my Shilen 6.5 Grendel Stainless HBAR from Midway. After I returned it it occurred to me that I didn't open the other end of the tube. I simply looked down and just saw the styrofoam. I called customer service and explained what I stupidly did, and they promised to keep a watch for it. I told them that if indeed the bolt was in the package simply return it to me and charge me the additional shipping. True to their word the barrel was on its way back to me. I have to say that they really know what "Customer Service" means! More often than not some companies talk the talk, but don't walk the walk. Thanks guys!