02-25-2014, 11:53 PM
SHORT-N-SASSY Wrote:I today E-mailed the following Reply to Eric Kiesler, Technical Support, Brownells Customer Service:
"Subject: Brownells 080-001-026WB 18" 6.5 Grendel Medium Mid-length Gas Stainless Steel Barrel 1-8" Twist with Bolt, $289.99
"Dear Eric,
"Since your February 19, 2014 response, Satern Machining has posted a "6.5 GRENDEL ANNOUNCEMENT" on their website's Home Page, http://saternmachining.com, which I consider a blatant cop-out, in view of the hard truth of the matter. In short: I don't want a Barrel-Bolt combo manufactured/supplied by Satern Machining, under any condition.
"In view of the above, please clarify:
"1, Is Brownells Product #: 080-001-026WB manufactured/supplied by Satern Machining?
2, Does Brownells "100% Satisfaction Guarantee on Everything We Sell" include the Customer's option to return the item for a complete refund, including all shipping charges incurred?
"A definitive response is appreciated. Thank you.
"CC: The 6.5 Grendel Forum"
I today received the following E-mail response:
"Our guarantee would not include shipping charges unless we made some sort of error (wrong item in box, etc. ...), your other question is regarding proprietary information we do not divulge.
"Eric Kiesler, Gun Technician, Brownells, Inc."