02-20-2014, 05:50 AM
SHORT-N-SASSY Wrote:NOTE: In that today's E-mail was in response to a specific E-mail request (above), detailing "for a complete refund, including all shipping charges incurred, as I recently did with your competitor," I'm going to assume that Mr. Kiesler's "for a full refund" response means to include all shipping charges incurred.
You might want to double-check; I won't be surprised if by "complete return" they mean no restocking fees. Normally you'll get a full refund including the shipping (in which case they also pay for the return shipping) if they mess up the order. Just my 2c...