10-03-2013, 11:24 PM
To update:
October 2, 2013, To: larrypotterfield@midwayusa.com, "Dear Mr. Potterfield, I ordered the 6.5 Grendel Barrel and Bolt (Product #: 884877) back in mid-September prompted by the response I received from the MidwayUSA.com Customer Service Representative on the phone, "We expect that item on September 28." Well, that didn't happen. And, I shared my discontent with fellow 6.5 Grendel Forum Members, on September 30 http://www.65grendel.com/forum/showthrea...t-happens! And, the "Date expected in stock" has been moving back one day, each day since! Yesterday, I called MidwayUSA.com Customer Service and spoke with "Coleen" on the matter. She said that she would check the matter and get back to me via E-mail. No response, to date. At that time, the date expected in stock was 11/20/2013. I checked the MidwayUSA.com website today: the date expected in stock on this item, now, is 11/21/2013. Mr. Potterfield, a response advising an actual date Product #884877 is expected would be appreciated, that I may decide whether to continue this wait, or cancel the Order. Thank you."
October 3, 2013, From: MidwayUSA Customer Service, "Thanks for your contact with Larry. . . . He asked me to follow up with you. I'm sorry to hear about that problem, but we obviously can't ship what we don't receive from our vendors. . . . All we can do is list their next scheduled delivery date and hope we receive the product. In light of the fact that the barrel is currently listed as 'Backorder Okay,' I'm reasonably confident we'll receive them at the currently indicated date of 11/20. . . . Brian"
October 3, 2013, To: MidwayUSA Customer Service," Dear Brian, Thank you for your courteous response. To update: A check on MidwayUSA.com Product #: 884877, moments ago, produced the following: "Status: Out of stock, Backorder OK, Date expected in stock: 11/22/2013." Another day, another pushback date, maintaining a 50-day waiting period. For those 6.5mm Grendel Enthusiasts, among us, who've waited, patiently, expecting that Barrel and Bolt, the end of September (the initial "Date expected in Stock: 9/28/2013"), it's unnerving (read: psychologically demeaning)! Your explanation of the current market situation, notwithstanding, there has to be a better way --- for the MidwayUSA.com Customer, that is!"
October 2, 2013, To: larrypotterfield@midwayusa.com, "Dear Mr. Potterfield, I ordered the 6.5 Grendel Barrel and Bolt (Product #: 884877) back in mid-September prompted by the response I received from the MidwayUSA.com Customer Service Representative on the phone, "We expect that item on September 28." Well, that didn't happen. And, I shared my discontent with fellow 6.5 Grendel Forum Members, on September 30 http://www.65grendel.com/forum/showthrea...t-happens! And, the "Date expected in stock" has been moving back one day, each day since! Yesterday, I called MidwayUSA.com Customer Service and spoke with "Coleen" on the matter. She said that she would check the matter and get back to me via E-mail. No response, to date. At that time, the date expected in stock was 11/20/2013. I checked the MidwayUSA.com website today: the date expected in stock on this item, now, is 11/21/2013. Mr. Potterfield, a response advising an actual date Product #884877 is expected would be appreciated, that I may decide whether to continue this wait, or cancel the Order. Thank you."
October 3, 2013, From: MidwayUSA Customer Service, "Thanks for your contact with Larry. . . . He asked me to follow up with you. I'm sorry to hear about that problem, but we obviously can't ship what we don't receive from our vendors. . . . All we can do is list their next scheduled delivery date and hope we receive the product. In light of the fact that the barrel is currently listed as 'Backorder Okay,' I'm reasonably confident we'll receive them at the currently indicated date of 11/20. . . . Brian"
October 3, 2013, To: MidwayUSA Customer Service," Dear Brian, Thank you for your courteous response. To update: A check on MidwayUSA.com Product #: 884877, moments ago, produced the following: "Status: Out of stock, Backorder OK, Date expected in stock: 11/22/2013." Another day, another pushback date, maintaining a 50-day waiting period. For those 6.5mm Grendel Enthusiasts, among us, who've waited, patiently, expecting that Barrel and Bolt, the end of September (the initial "Date expected in Stock: 9/28/2013"), it's unnerving (read: psychologically demeaning)! Your explanation of the current market situation, notwithstanding, there has to be a better way --- for the MidwayUSA.com Customer, that is!"