02-27-2023, 04:46 AM
Glad it is working again, Thanks John
I worked Telecom Tech support from Richardson, Texas for years. Got laid off in 2012 from that, tech support from India is bad but try supporting a cellular phone company in India from Texas. Communication was a pain. One call was for their switch overheating, I ask how long it had been since the filter was changed. Ask him about the last time the filter was changed, he said Filter? Directed him to the location in the cabinet for the filter. He said ok found it. Ask what color it is and he said black. Now that was a white filter about like a Central AC filter. 3 years and they still had all the spares from when it was installed in the cabinet.
Supporting them communication I think was just as bad or worse.
Bigs28 Wrote:I've never heard of American tech support.
I worked Telecom Tech support from Richardson, Texas for years. Got laid off in 2012 from that, tech support from India is bad but try supporting a cellular phone company in India from Texas. Communication was a pain. One call was for their switch overheating, I ask how long it had been since the filter was changed. Ask him about the last time the filter was changed, he said Filter? Directed him to the location in the cabinet for the filter. He said ok found it. Ask what color it is and he said black. Now that was a white filter about like a Central AC filter. 3 years and they still had all the spares from when it was installed in the cabinet.
Supporting them communication I think was just as bad or worse.