Goochylogic Wrote:Cotay, I am at my limits dealing with Bushnell. They said they will replace the scope with much higher grade of scope. But the wait is Oct to mid November. They keep saying there is nothing in stock and nothing on the production line. Due to the fact ai purchased this scope from Midway they will not authorize any refunds. I went with this Forge maybe not for my grendel but a much shorter range hunting gun. And all that depends on the over all quality. Only time will tell. Ive had probably 10-12 conversations with them and this is where Im at with them. Im done with the bushnell products. Going to stay with Vortex and Athlon in the future. Im even looking into the Arken scopes.
I have a dozen Bushnell optics (more than half Elite Tactical) and thankfully I haven't had to use their warranty yet. Vortex I've had to work with several times, but at least they were very quick and good about it. I understand that the supply chain is bonkers right now so I get why Bushnell is trying to flog a completely non-comparable optic on you.
What I don't understand is how purchasing through Midway at all changes the applicable warranty. The Nitro warranty is fully transferable so even if you purchased a refurb or customer return the warranty should be the same. Sounds to me like they are making things up to avoid their warranty. It's a story I've heard from others about Bushnell before.
They know they are incapable right now of meeting their warranty obligations and they are just counting on people getting frustrated and taking what they can get. I get that you want to be done with it, and I respect that decision. At least your sacrifice isn't in vain since the rest of us now know that, if we need to exercise the Bushnell warranty during the remainder of 2021, we'll likely need to play hardball.
What really worries me is the statement that they have nothing on the production line right now. I think that must be hyperbole to some extent on Bushnell's part since product is still moving through the supply chain, albeit slowly. But I have noticed that things are definitely drying up in the marketplace and other manufacturers are also finding it difficult to get product. That does explain to me why Bushnell has brought the Korean-built Forge's to the US when they were designed and built for the European market (the US Forge line has heretofore been made in China). I do think it would be a good time to snatch up an optic if you need one and can find one in stock.