08-10-2020, 07:31 PM
Oops my bad... are you pig popper on there?
Anyway, an update -- they have finally emailed and said return it "unopened" (more later) and unused, etc, and they will process a refund.
They had already sent me an RMA. And that no "Store credit-thingy" was acceptable since I cannot trust their site, nor them, to actually have something I want to buy, and this was their mistake, not mine.
I reminded them that at their request I had to open it to take a picture, because (they said) some people mistake the one vs the other... well there was no mistake as the picture showed them
So, thanks to Biodsl, you and any others who may have called I finally see movement.
Hth I would follow the same, keep standing your ground.
I will now give them a couple of days to make good on the refund, but have other capabilities in hand if they don't.
Anyway, an update -- they have finally emailed and said return it "unopened" (more later) and unused, etc, and they will process a refund.
They had already sent me an RMA. And that no "Store credit-thingy" was acceptable since I cannot trust their site, nor them, to actually have something I want to buy, and this was their mistake, not mine.
I reminded them that at their request I had to open it to take a picture, because (they said) some people mistake the one vs the other... well there was no mistake as the picture showed them
So, thanks to Biodsl, you and any others who may have called I finally see movement.
Hth I would follow the same, keep standing your ground.
I will now give them a couple of days to make good on the refund, but have other capabilities in hand if they don't.
"Down the floor, out the door, Go Brandon Go!!!!!"