05-22-2020, 09:34 AM
Quote:Jacked up what prices? Examples please. They have been one of the most consistent. Even if companies do, the best economic models suggest this to be a best practice. People just get butt hurt (may not be you in particular) because they get the feels about cheap stuff.
I get their emails. Sometimes twice a day. I have no bone to pick with PSA. Their customer service was great in all my dealings with them. My go-to 6.5 Grrr is a PSA rifle and I don't prescribe or look down on so called "cheap stuff". (Except the majority of BCA barrels). Their Grendel prices are way up. My 20" upper from two years ago cost nearly twice as much BEFORE the pandemic hit. If their pricing was forced to go up due to economic shifts, that is one thing. But again, BEFORE the pandemic, they were way up but energy costs were way down. Raw material costs were down. Interest rates were down. Labor costs were steady. And PSA states they make their own barrels. (never sure about that).
The BBB is regarded highly and PSA addresses each and every complaint so they too feel it's important. Some of the complaints are unnecessary but if you read any amount of them, it appears that during this pandemic, PSA is NOT doing a good job dealing with their customer's orders and not following up with returns, refunds and turnaround shipments. Greed? Management shift? New business practice? I don't know but SOMETHING changed BEFORE the pandemic and during it hasn't been great based on those complaints. And others on this site on other posts have noticed it too. If they increased their quality of parts and workmanship on their line of AR products, great! But did they up their quality?