01-22-2019, 01:19 PM
I have an EMR rail on my Grendel upper. Recently I decided to change barrels and learned I would need the ALG wrench and shim kit to ensure proper torque and alignment of their barrel nut.
I jumped on their site and placed my order on January 4th. A week later I still didn't receive confirmation of shipment so I called their CS dept. I was told they were backed up from the Holidays.
Today is the 21st and I still haven't seen or heard from them.
I have since replaced the barrel using a strap wrench and the existing shim. I haven't shot the barrel off yet, lol.
Should I remain hopeful that someday they'll ship these parts I no longer need or should I cancel my order and take my money elsewhere?
Seems to me this is a very competitive market and sellers must be responsive or risk losing customers. There's little or no room for hesitation or error.
Thanks, Dinny
I jumped on their site and placed my order on January 4th. A week later I still didn't receive confirmation of shipment so I called their CS dept. I was told they were backed up from the Holidays.
Today is the 21st and I still haven't seen or heard from them.
I have since replaced the barrel using a strap wrench and the existing shim. I haven't shot the barrel off yet, lol.
Should I remain hopeful that someday they'll ship these parts I no longer need or should I cancel my order and take my money elsewhere?
Seems to me this is a very competitive market and sellers must be responsive or risk losing customers. There's little or no room for hesitation or error.
Thanks, Dinny