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Primary Arms Customer Service

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Primary Arms Customer Service
Lantern Offline
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Posts: 40
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Joined: Sep 2018
#21
10-06-2018, 04:15 PM
bj139 Wrote:At first I thought you are right. Then I looked at Brownells return policy.
https://www.brownells.com/helpcenter/ret...?id=38#hri
I could have returned the barrel to them if I bought it there.
I am just relating my first experience with Primary Arms. I listened to how good PA's customer service was and didn't read the details for myself.
If someone will read this thread they will see I will probably buy from PA in the future but I now don't think they are the leader in customer service.
I am not upset because BCA is taking care of me.

Brownells has enough pull to force companies to reimburse them unlike small resellers like PA similar to Best Buy and Lowes as I said earlier. They lack the bully ability of that facet of customer service. They more than likely would lose the products if they tried.
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Messages In This Thread
Primary Arms Customer Service - by bj139 - 10-03-2018, 02:37 PM
Primary Arms Customer Service - by Popeye212 - 10-03-2018, 02:43 PM
Primary Arms Customer Service - by A5BLASTER - 10-03-2018, 02:43 PM
Primary Arms Customer Service - by 1Shot - 10-03-2018, 03:17 PM
Primary Arms Customer Service - by Popeye212 - 10-03-2018, 03:57 PM
Primary Arms Customer Service - by bj139 - 10-03-2018, 04:24 PM
Primary Arms Customer Service - by A5BLASTER - 10-03-2018, 04:51 PM
Primary Arms Customer Service - by Keef - 10-03-2018, 05:09 PM
Primary Arms Customer Service - by bj139 - 10-03-2018, 05:35 PM
Primary Arms Customer Service - by A5BLASTER - 10-03-2018, 05:41 PM
Primary Arms Customer Service - by ported45 - 10-03-2018, 05:54 PM
Primary Arms Customer Service - by Lantern - 10-03-2018, 06:44 PM
Primary Arms Customer Service - by Keef - 10-03-2018, 07:16 PM
Primary Arms Customer Service - by Lastrites - 10-03-2018, 09:49 PM
Primary Arms Customer Service - by bj139 - 10-04-2018, 12:44 AM
Primary Arms Customer Service - by kcb38 - 10-05-2018, 08:13 PM
Primary Arms Customer Service - by bj139 - 10-05-2018, 08:27 PM
Primary Arms Customer Service - by joedirt199 - 10-06-2018, 01:54 PM
Primary Arms Customer Service - by bj139 - 10-06-2018, 03:39 PM
Primary Arms Customer Service - by Lantern - 10-06-2018, 04:15 PM
Primary Arms Customer Service - by bj139 - 10-06-2018, 04:59 PM
Primary Arms Customer Service - by Lantern - 10-06-2018, 06:09 PM
Primary Arms Customer Service - by bj139 - 10-06-2018, 11:13 PM
Primary Arms Customer Service - by Greengo10 - 10-08-2018, 02:25 AM
Primary Arms Customer Service - by bj139 - 10-11-2018, 03:50 AM
Primary Arms Customer Service - by bj139 - 10-12-2018, 05:51 PM
Primary Arms Customer Service - by Lastrites - 10-13-2018, 08:53 AM
Primary Arms Customer Service - by bj139 - 10-13-2018, 12:39 PM
Primary Arms Customer Service - by kirk1978 - 10-14-2018, 04:06 AM
Primary Arms Customer Service - by Sticks - 10-14-2018, 12:08 PM
Primary Arms Customer Service - by bj139 - 10-14-2018, 02:26 PM
Primary Arms Customer Service - by Sticks - 10-14-2018, 08:53 PM
Primary Arms Customer Service - by Lantern - 10-15-2018, 02:16 AM
Primary Arms Customer Service - by bj139 - 10-16-2018, 01:49 PM
Primary Arms Customer Service - by Popeye212 - 10-16-2018, 02:03 PM
Primary Arms Customer Service - by bj139 - 10-16-2018, 10:08 PM
Primary Arms Customer Service - by ported45 - 10-04-2018, 12:04 PM

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