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Primary Arms Customer Service

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Primary Arms Customer Service
bj139 Offline
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#20
10-06-2018, 03:39 PM
joedirt199 Wrote:Should change the title to reflect bca issues. Primary arms is an industry leader in customer service. Ordered one of their micro red dots and the emitter was sticking up more than I liked. Called them and they sent a return label and traded it out for a newer model with lower emitter no questions asked. Have always had fast and easy service when ordering from them. They show love to military and law enforcement and continue to try and improve on firearm industry products.

At first I thought you are right. Then I looked at Brownells return policy.
https://www.brownells.com/helpcenter/ret...?id=38#hri
I could have returned the barrel to them if I bought it there.
I am just relating my first experience with Primary Arms. I listened to how good PA's customer service was and didn't read the details for myself.
If someone will read this thread they will see I will probably buy from PA in the future but I now don't think they are the leader in customer service.
I am not upset because BCA is taking care of me.
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Messages In This Thread
Primary Arms Customer Service - by bj139 - 10-03-2018, 02:37 PM
Primary Arms Customer Service - by Popeye212 - 10-03-2018, 02:43 PM
Primary Arms Customer Service - by A5BLASTER - 10-03-2018, 02:43 PM
Primary Arms Customer Service - by 1Shot - 10-03-2018, 03:17 PM
Primary Arms Customer Service - by Popeye212 - 10-03-2018, 03:57 PM
Primary Arms Customer Service - by bj139 - 10-03-2018, 04:24 PM
Primary Arms Customer Service - by A5BLASTER - 10-03-2018, 04:51 PM
Primary Arms Customer Service - by Keef - 10-03-2018, 05:09 PM
Primary Arms Customer Service - by bj139 - 10-03-2018, 05:35 PM
Primary Arms Customer Service - by A5BLASTER - 10-03-2018, 05:41 PM
Primary Arms Customer Service - by ported45 - 10-03-2018, 05:54 PM
Primary Arms Customer Service - by Lantern - 10-03-2018, 06:44 PM
Primary Arms Customer Service - by Keef - 10-03-2018, 07:16 PM
Primary Arms Customer Service - by Lastrites - 10-03-2018, 09:49 PM
Primary Arms Customer Service - by bj139 - 10-04-2018, 12:44 AM
Primary Arms Customer Service - by kcb38 - 10-05-2018, 08:13 PM
Primary Arms Customer Service - by bj139 - 10-05-2018, 08:27 PM
Primary Arms Customer Service - by joedirt199 - 10-06-2018, 01:54 PM
Primary Arms Customer Service - by bj139 - 10-06-2018, 03:39 PM
Primary Arms Customer Service - by Lantern - 10-06-2018, 04:15 PM
Primary Arms Customer Service - by bj139 - 10-06-2018, 04:59 PM
Primary Arms Customer Service - by Lantern - 10-06-2018, 06:09 PM
Primary Arms Customer Service - by bj139 - 10-06-2018, 11:13 PM
Primary Arms Customer Service - by Greengo10 - 10-08-2018, 02:25 AM
Primary Arms Customer Service - by bj139 - 10-11-2018, 03:50 AM
Primary Arms Customer Service - by bj139 - 10-12-2018, 05:51 PM
Primary Arms Customer Service - by Lastrites - 10-13-2018, 08:53 AM
Primary Arms Customer Service - by bj139 - 10-13-2018, 12:39 PM
Primary Arms Customer Service - by kirk1978 - 10-14-2018, 04:06 AM
Primary Arms Customer Service - by Sticks - 10-14-2018, 12:08 PM
Primary Arms Customer Service - by bj139 - 10-14-2018, 02:26 PM
Primary Arms Customer Service - by Sticks - 10-14-2018, 08:53 PM
Primary Arms Customer Service - by Lantern - 10-15-2018, 02:16 AM
Primary Arms Customer Service - by bj139 - 10-16-2018, 01:49 PM
Primary Arms Customer Service - by Popeye212 - 10-16-2018, 02:03 PM
Primary Arms Customer Service - by bj139 - 10-16-2018, 10:08 PM
Primary Arms Customer Service - by ported45 - 10-04-2018, 12:04 PM

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