05-09-2018, 02:37 PM
Sounds about what to expect to me Kenny. They are a budget company. You take a little bit of a risk with QC and customer service, but they did make it right in the end. May not have been very speedy, but again, this is a less expensive brand which probably has less man power on hand. As I see it, the end result is the key. As long as the timeline is not totally ridiculous - like months and months.
Conversely, this is part of what you pay for with higher priced brands. Not only is the fit and finish typically to a higher standard, most importantly, the QC should be far better. Part of the reason pricey barrels cost what they do is that they must pitch any that don't meet their strict standards. Likewise, customer service is typically better with higher priced brands because they have larger staff pool. Of course, this varies on company to the next. I am speaking generally.
Conversely, this is part of what you pay for with higher priced brands. Not only is the fit and finish typically to a higher standard, most importantly, the QC should be far better. Part of the reason pricey barrels cost what they do is that they must pitch any that don't meet their strict standards. Likewise, customer service is typically better with higher priced brands because they have larger staff pool. Of course, this varies on company to the next. I am speaking generally.