03-31-2018, 11:38 AM
I had two run-in's with Faxon's customer service, my experience was exceptional as both times they took care of my issues and had it shipped back the same day or the very next day back to me. Will note no tracking was forwarded and the return mail was 2nd day delivery. Also to add on the second go around it took a couple days to get a response from Mark, but once he responded he seemed to stay right on top of it.

