12-06-2011, 05:46 AM
bwaites Wrote:Actually, if he fixes the issue, and comes back and explains the problem, whether an error on his end (which happens, even to the really good builders!), or elsewhere, I will respect him and his company.
I agree. Anybody can get a bad part from a supplier that passes testing but fails for the user. I'm a little less forgiving of a gun that gets shipped with problems, but I understand it does happen once in awhile, even with the best. Although when they fix it I would hope they change their testing protocols to be sure it doesn't happen again.
But they would get major points for honesty, if they admitted a problem, fixed it and did right by the customer.
RR
