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Need some advice on an ATN X-Site II HD
#14
grendelnubi Wrote:It will work, however, I have owned one for more than 5 plus years now. The issue with ATN is customer support. Once they release a firmware they no longer support previous releases and once they stop supporting the product with firmware upgrades, that is it, no more upgrades even if the firmware has issues. Matter of fact, they will refuse to support newly released firmware if your scope of out of warranty.

My scope was working just fine till I updated the latest firmware 2.1.07.779 released several years back. First time using it after upgrading I started having issues after recording a video. It looked like I was in the USS Enterprise flying thru space at night. Could only see the issue when looking thru the scope, the video's itself did not show the issue. It only occurred after taking a video and I found I could correct the image clarity issue by taking a photo. I also shared this with ATN. The issue would reoccur if you after using the record feature. Clarity was bad enough you could no longer see anything past 30 yards.

I contacted ATN and they refuse to help me. Said the scope was out of warranty. It was working just fine till the latest firmware update which was the last one ATN released and still is the last one. I asked for the previous firmware that was working just fine and they refused to give it to me. Do not expect any support from ATN for that scope. You will be on your own if you have any issues with it. If it were me, I would spend my $300 somewhere else.

On thing you need to be aware about if using at night, you are looking thru a video lens that uses illuminated light and your eye will adjust to it. When you move away, you can not see a thing out of that eye for a short time till your pupil adjust to the dark. It's a weird thing to experience and hard to get use to.


what firmware do u need , i have access to most all of them
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Messages In This Thread
Need some advice on an ATN X-Site II HD - by mel - 04-19-2020, 10:25 PM
Need some advice on an ATN X-Site II HD - by mel - 04-20-2020, 02:17 AM
Need some advice on an ATN X-Site II HD - by mel - 04-20-2020, 02:31 AM
Need some advice on an ATN X-Site II HD - by mel - 04-23-2020, 06:24 AM

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