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I'm so mad I could eat $h!+!!! - Printable Version

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I'm so mad I could eat $h!+!!! - TexHill - 07-05-2022

Long story that I'll try to make short.

My wife and I rent a house, and the air handler in the attic went out two weeks ago. We notified the owner and he hired a local hvac company to install a new one. We went a week without a/c with 100°+ temps outside before it got fixed last Monday. Fast forward to today, and my wife and I come home after spending three days at the lake to find water falling from the ceiling directly onto our new $2,000 reclining leather sofa. The sofa is soaked completely through, the area rug beneath it is completely soaked, and the hardwood flooring is starting to buckle. I went up into the attic to figure out the cause, and find this:
[Image: Jz8jGOu.jpg]

The ass hats who installed the air handler didn't finish plumbing the condensation pan, so the water was just falling on the press board beneath the air handler instead of draining to the outside of the house. After the better part of a week the water eventually soaked through the press board and insulation, and then finally through the sheet rock ceiling.

I ended up going to Lowe's and bought the PVC pieces and glue to finish the job that should have been done. Needless to say, our landlord is going to be getting an earful as soon as he responds to our calls.


I'm so mad I could eat $h!+!!! - grendelnubi - 07-05-2022

Sorry to hear of your issue. Dealing with hot temps and failed AC units is tough enough without having to also deal with landlords and unprofessional installers.

I would like to point out that there is actually another issue contributing to your water damage besides the pan drain that was not connected. I am not an AC person but I do have experience in the field.

The drain on the pan under the AC evaporator unit is not connected, I get that, it should be. However, this pan is a safe guard to prevent this type of issue from occurring. The purpose of this pan is to catch any overflow of condensation from the AC unit that may result if the main drain system becomes clogged. It is not intended to be the main drain but a secondary drain acting as a safeguard to redirect the water drainage to assist in preventing this type of issue and also to help in identification of the main issue.

The main/primary water drain is the other plumbed pipe (with the curved pipe). The issue I made reference to is the main drain or primary drain must be stopped up which caused the evaporator condensation to over flow into the overflow pan. Typically this pan is piped to the outside of the house usually it exits under the eve somewhere so that is if this issue actually occurs, you would eventually be able to observe the water draining out of the overflow pan alerting you of the main drain being clogged. If this overflow pan would have been connected, your property and the house would not have been damaged. However, you would still have the primary issue that needs to be corrected and that is typically algae has clogged the main drain system.

Wish you much success in dealing with the issue and again, sorry for hearing of it.


I'm so mad I could eat $h!+!!! - BluntForceTrauma - 07-05-2022

Man, that sucks.

The older I get the more surprised I am when somebody actually does the job right. How. Hard. Is. It. To. Just. Do. It. Right. The. First. Time???


I'm so mad I could eat $h!+!!! - jasper2408 - 07-05-2022

The HVAC guys name wouldn't happen to have been Biden would it?

Sorry, I couldn't resist.:p


I'm so mad I could eat $h!+!!! - Growler - 07-06-2022

Man, that really sucks. The property owner is the responsible party, but there is more than one way to skin this cat.

Not sure what state you are in, but most states require licensing for HVAC contractors. The contractor, if licensed, has more skin in the game than the landlord. A written complaint filed with the state’s licensing board with the evidence you have presented would be very motivating. Include estimates for ALL of the damages, and see what the contractor does to make you whole.

They do not want to loose their license, or it will cost them a lot more than your repairs in short order. If the work was not done by a licensed installer, your recourse may lie solely with the landlord. Check out the building codes in your city/county as well.

Remember, your goal is to be made whole. Honey catches more flies than vinegar.


I'm so mad I could eat $h!+!!! - TexHill - 07-06-2022

A rep from the company came this afternoon and looked at the issue. He admitted that his crew screwed up the installation. Apparently they didn't level the unit correctly as well as not connecting the drain pipe to the pan. Now we wait to here from their insurance company.


I'm so mad I could eat $h!+!!! - Slappy - 07-08-2022

That bent pipe piece is going to clog up quickly I would have them redo that also. I just had a similar thingy happen but I caught it in time. When they showed I showed them what they did when replacing that whole unit (bent pipe) and how clogged it was. Redid it the right way this time because they had all the pieces!!! These guys are unbelievable!!! Look like two pieces need attention!