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+--- Thread: kudos to Vortex (/showthread.php?tid=22313)
kudos to Vortex - 7mmtcu - 11-13-2020
a couple weeks ago i dropped my prs rifle on the concrete floor! It landed on the scope ocular end and badly bent it. Called Vortex they were great asked what happened sent me a shipping label and with in ONE week a new Diamond back tactical was in my hands. No BS warranty is the best that's why I am Vortex nation! thanks Vortex!
kudos to Vortex - Wheelhorse - 11-14-2020
Glad to hear they're paying the shipping now, I've sent a couple back and have always had to pay that myself.
kudos to Vortex - imaguy3 - 11-14-2020
Wheelhorse Wrote:Glad to hear they're paying the shipping now, I've sent a couple back and have always had to pay that myself.
it depends who you talk to I believe... I've had it both ways over the years.
Same with Bushnell and Burris as well...