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Well,
Having never owned a Vortex scope before (only owned their red dot sight .... which is great). So, prior to Christmas, I saw that my local wholesale sports had the 30mm 6-24x50 Vortex Crossfire on sale for 200.00 dollars (yeah I know .... what sale .... learned later I could get it for 99 bucks).
So, I cut my losses and try to find find a round my rifle like and work up some loads. Turns out the Crossfire (like everyone elses) is crap and is broken. So, I get in touch with Vortex. They offer to give a Diomandback as a replacement, or I can pay a few more bucks and get a 6.5-20x50 Viper. So, I decided to go with the Viper. From notifying Vortex to having the broken scope in the mail by return shipping with Fedex is less than 4 hours.
Lesson learned. Just because a company has a good name for scope, doesn't mean all thier scope are of the same quality. I should have just bought a Viper from the begining. DON'T WASTE YOUR MONEY ON A CROSSFIRE .
Having said all that. I am really impressed with Vortex's willingness to work with the user and make things right. Excellent customer service.
Having never owned a Vortex scope before (only owned their red dot sight .... which is great). So, prior to Christmas, I saw that my local wholesale sports had the 30mm 6-24x50 Vortex Crossfire on sale for 200.00 dollars (yeah I know .... what sale .... learned later I could get it for 99 bucks).
So, I cut my losses and try to find find a round my rifle like and work up some loads. Turns out the Crossfire (like everyone elses) is crap and is broken. So, I get in touch with Vortex. They offer to give a Diomandback as a replacement, or I can pay a few more bucks and get a 6.5-20x50 Viper. So, I decided to go with the Viper. From notifying Vortex to having the broken scope in the mail by return shipping with Fedex is less than 4 hours.
Lesson learned. Just because a company has a good name for scope, doesn't mean all thier scope are of the same quality. I should have just bought a Viper from the begining. DON'T WASTE YOUR MONEY ON A CROSSFIRE .
Having said all that. I am really impressed with Vortex's willingness to work with the user and make things right. Excellent customer service.
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